Terms of Service

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Welcome to Kalemny! These Terms of Service ("Terms") govern your use of the Kalemny mobile application (the "App") operated by Kalemny Limited ("we," "our," or "us").

By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

By accessing or using the App, you confirm that:

• You have read, understood, and agree to these Terms
• You are at least 13 years old (or have parental consent if under 13)
• You have the legal capacity to enter into this agreement
• You will comply with all applicable laws and regulations

2. Account Registration

2.1 Account Creation

To use certain features of the App, you must create an account by providing:

• A username
• A valid email address
• A password
• Your date of birth (for age verification)

2.2 Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

2.3 Account Accuracy

You agree to:

• Provide accurate and complete information
• Update your information as necessary
• Not create multiple accounts
• Not impersonate others

2.4 Age Requirements

• Users must be at least 13 years old to create an account
• Users under 13 require verifiable parental consent
• We may terminate accounts that violate age requirements

3. Use of the App

3.1 License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial educational purposes.

3.2 Restrictions

You agree NOT to:

• Copy, modify, or distribute the App or its content
• Reverse engineer, decompile, or disassemble the App
• Use the App for any illegal purpose
• Interfere with or disrupt the App's operation
• Attempt to gain unauthorized access to our systems
• Use automated tools, bots, or scrapers
• Remove any copyright or proprietary notices
• Sublicense or sell access to the App

4. User-Generated Content

4.1 Content You Create

When you create content (posts, comments) through the App:

• You retain ownership of your content
• You grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute your content in connection with the App
• You represent that your content does not violate any third-party rights

4.2 Community Guidelines

You agree NOT to post content that:

• Is offensive, abusive, harassing, or threatening
• Contains hate speech, discrimination, or promotes violence
• Is sexually explicit or inappropriate
• Infringes on intellectual property rights
• Contains spam, advertisements, or solicitations
• Impersonates others or is misleading
• Violates any applicable laws
• Contains personal information of others without consent

4.3 Content Moderation

We reserve the right to:

• Remove any content that violates these Terms
• Suspend or terminate accounts that violate our guidelines
• Report illegal content to appropriate authorities

5. Intellectual Property

5.1 Our Content

The App and its content, including but not limited to text, graphics, logos, images, lesson content, educational materials, audio recordings, pronunciation guides, software, and user interface design, are owned by us or our licensors and protected by intellectual property laws.

5.2 Trademarks

"Kalemny" and our logos are our trademarks. You may not use them without our prior written consent.

6. Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Subscriptions and Payments

7.1 Free and Premium Features

The App may offer both free and premium (paid) features.

7.2 Subscription Terms

If you purchase a subscription:

• Payment will be charged to your app store account
• Subscriptions automatically renew unless canceled
• You can manage subscriptions through your device settings

7.3 Refunds

Refund policies are governed by the applicable app store (Apple App Store or Google Play Store).

7.4 Price Changes

We may change subscription prices. Changes will be communicated in advance and will apply to subsequent billing periods.

8. Disclaimers

8.1 No Guarantee

We do not guarantee that:

• The App will be uninterrupted or error-free
• Defects will be corrected
• The App will meet your specific requirements
• You will achieve specific learning outcomes

8.2 Educational Content

The App is designed to assist with Arabic language learning but:

• Is not a substitute for formal education
• May contain errors or inaccuracies
• Results may vary based on individual effort

9. Limitation of Liability

10. Termination

10.1 Termination by You

You may terminate your account at any time by:

• Deleting your account through the App settings
• Contacting us at support@kalemny.app

10.2 Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Abuse the App or other users
• At our sole discretion for any reason

10.3 Effect of Termination

Upon termination:

• Your license to use the App ends
• Your access to the App will be revoked
• Certain provisions of these Terms survive termination

11. Dispute Resolution

11.1 Informal Resolution

Before filing a formal dispute, you agree to contact us and attempt to resolve the matter informally.

11.2 Governing Law

These Terms are governed by the laws of Hong Kong Special Administrative Region, without regard to conflict of law principles.

11.3 Arbitration

Any disputes shall be resolved through binding arbitration in accordance with the Hong Kong International Arbitration Centre rules, except where prohibited by law.

12. Special Provisions for Children

12.1 COPPA Compliance

For users under 13 years old:

• Parental consent is required
• Parents can review and request deletion of their child's data
• Limited data collection applies

12.2 Parental Responsibility

Parents and guardians are responsible for:

• Supervising their child's use of the App
• Ensuring compliance with these Terms
• Managing their child's account settings

13. Changes to These Terms

We may modify these Terms at any time. Changes will be posted within the App with an updated "Last Updated" date.

Material changes will be communicated via in-app notification or email notification.

Your continued use of the App after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, contact us at:

By using Kalemny, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.