Kalemny ("we," "our," or "us") operates the Kalemny mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you register for an account, we collect:
- Username (display name)
- Email address
- Password (stored securely using encryption)
- Date of birth (for age verification and COPPA compliance)
- Profile photo (optional)
1.2 Usage Information
We automatically collect information about how you use the App:
- Lessons completed and progress
- Practice sessions and scores
- Learning statistics and streaks
- Feature usage patterns
- Time spent in the App
1.3 Device Information
We may collect information about your device:
- Device type and model
- Operating system version
- App version
- Unique device identifiers
- Language preferences
1.4 Audio Data
For pronunciation practice features:
- Voice recordings are processed in real-time
- Recordings are analyzed for pronunciation feedback
- Audio recordings are NOT permanently stored on our servers
- Audio is processed and immediately discarded after analysis
1.5 User-Generated Content
If you use community features:
- Posts you create
- Comments you make
- Likes and interactions
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the App
- Create and manage your account
- Personalize your learning experience
- Track and display your learning progress
- Provide pronunciation feedback
- Send notifications about your learning
- Respond to support requests
- Improve our services
- Enforce our Terms of Service
- Comply with legal obligations
3. Children's Privacy (COPPA Compliance)
We are committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA).
3.1 Age Verification
- We collect date of birth during registration to verify age
- Users under 13 years old are identified as minors
3.2 Parental Consent for Minors
For users under 13 years old:
- We require a parent or guardian's email address
- A verification email is sent to the parent/guardian
- Parental consent must be verified before the child's account is fully activated
- Parents can review their child's information at any time
- Parents can request deletion of their child's data
3.3 Data Collection from Children
For users under 13, we:
- Collect only information necessary to provide the service
- Do NOT use children's personal information for targeted advertising
- Do NOT sell children's personal information
- Do NOT share children's information with third parties (except as required to provide the service)
3.4 Parental Rights
Parents of children under 13 have the right to:
- Review the personal information we have collected about their child
- Request deletion of their child's personal information
- Refuse further collection of their child's information
- Request that we stop using their child's information
To exercise these rights, contact us at: support@kalemny.app
4. Information Sharing and Disclosure
4.1 We Do NOT Sell Your Personal Information
We never sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share information with third-party service providers who assist us in:
- Hosting and maintaining the App
- Analyzing usage patterns
- Processing payments (for premium features)
- Sending notifications
These service providers are contractually obligated to protect your information.
4.3 Third-Party Services We Use
We use the following third-party services to provide app functionality:
| Service | Purpose | Data Shared |
|---|---|---|
| MiniMax | Text-to-Speech (Arabic audio) | Text content |
| Alibaba DashScope/Qwen | Speech Recognition | Voice recordings |
| DeepSeek | AI Chat Assistant | Chat messages |
| Google/Apple Speech | Device speech recognition | Voice (on-device) |
Important: Voice recordings sent to cloud services are processed and not permanently stored. All data transmission uses HTTPS encryption.
5. Data Security
We implement appropriate security measures to protect your information:
- All data transmitted to our servers is encrypted using TLS
- Passwords are hashed using industry-standard algorithms
- Access to personal data is restricted to authorized personnel
- Regular security audits and updates
- Secure data centers with physical and electronic safeguards
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as:
- Your account is active
- Necessary to provide you with services
- Required by law
| Data Type | Retention Period |
|---|---|
| Account information | Until account deletion |
| Learning progress | Until account deletion |
| Voice recordings | Not stored (real-time processing) |
| Usage analytics | 2 years |
| Support requests | 3 years |
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications at any time
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at: support@kalemny.app
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about data we collect
- Right to Delete: Request deletion of your data
- Right to Opt-Out: Opt out of sale of personal information (we do not sell data)
- Right to Non-Discrimination: Exercise your rights without discrimination
9. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Lawful Basis: We process data based on consent or legitimate interests
- Data Protection Officer: Contact privacy@kalemny.app for GDPR-related inquiries
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App and the "Last Updated" date will be revised.
Material changes will be communicated via in-app notification or email notification (if you have provided an email).
Continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Company: Kalemny Limited
Address: Unit 1905, 387 Queens Road Central, Sheung Wan, Hong Kong
Email: support@kalemny.app
Website: https://kalemny.app
By using Kalemny, you acknowledge that you have read and understood this Privacy Policy.